Vacancy at Polaris Bank Limited

Vacancy at Polaris Bank Limited. Polaris Bank is one of Nigeria’s largest financial institutions, with over 350 locations around the nation. It also has operations in Sierra Leone, Liberia, and Angola. It was created on September 21, 2018, by the Central Bank of Nigeria (CBN) to provide commercial banking services to the Nigerian people.

Polaris Bank is in search of passionate, result-oriented candidates willing to work in our plus 300 branches within Nigeria to build a banking career.

Apply now for the new vacancy at Polaris Bank Limited.

Vacancy at Polaris Bank Limited

Job Title: Digital Banking Control Officer

Job Specifications:

  • Full Time
  • Required Qualifications: BA, BSC, or HND
  • Location: Lagos | Nigeria

Job Description:

We are looking for a Digital Banking Control Officer with adequate knowledge of Card Operations and chargebacks, E-Channels Settlement and reconciliation, E-Business Control (Card, POS, ATM, etc.), Agency Banking Operations, Card Fraud Tools Management, accounting knowledge, and general knowledge of E-Business and Digital Banking platforms

Job Role

  • Daily review of all credit cards issued
  • Daily review of exception file uploads on ITC and Rejected Payment file
  • Review of SBP prepaid cards-overdrawn balances
  • Review of chargebacks and system accepted claims (VISA, MasterCard, and Verve)—arbiter report (Verve and Mastercard) and JIRA report from Channels Dispute Resolution.
  • Carryout daily review of all settlement reports (VISA, Mastercard, Interswitch, NIBSS, E-Tranzact, Remita, Appzone, Verve, etc.) against the GL or Transaction Split Settlement (TSS) account mapped to the product to ascertain the completeness, accuracy, and validity of transactions therein.
  • Carry out daily call-over of all entries posted into the GLs and Transaction Split Settlement (TSS) of E-Channels Operations and Agency Banking to ascertain the validity and accuracy of the entries posted.
  • Carry out daily cal-overs of chargeback settlement entries posted into the settlement GLs and TSS accounts to ascertain the validity and accuracy of the entries posted.
  • Initiate appropriate system and administrative controls to be implemented on various Digital Banking platforms (Postilion, Mobile, Internet Banking, Agency Banking platform, ATM, POS, Open Banking API, other payment platforms (internal and external), etc.
  • Daily review of Agency Banking TSS Settlement account(s) and Agents’ accounts.
  • Review of corporate customers’ onboarding requests on the self-service platforms and ensure that documentation is complete before the corporate is on-boarded on any of the self-service platforms (Autopay, Corporatepay, Polarispay, etc.).
  • Monitor card procurement and utilization rates on a weekly, monthly, and quarterly basis for reporting purposes. Monitor POS procurement, deployment, and activation and report inactive POS terminals on a monthly basis for management attention. Monitor ATM procurement, deployment, and activation and report inactive ATM terminals on a monthly basis for management attention.
  • Carry out a daily review of Agency Banking settlement reports received from Appzone and card settlement reports from Interswitch to ascertain the completeness, accuracy, and validity of transactions therein.
  • Initiate and obtain approval to develop a rule to be deployed on fraud prevention platforms (Interswitch – Scorebridge, Mastercard – National Fraud Service (NFS), VISA – Visa Risk Manager (VRM), and iMatch.
  • Monitoring of fraud alerts generated from the fraud prevention platforms and responding appropriately and closing out properly.
  • Review the rules deployed, ascertain the rules that have become obsolete and obtain approval of Head, Digital Bank in Control, to deactivate the rules.

Qualifications and Requirements:

  • Bachelor’s Degree in Computer Science, Accounting, Economics, or other related fields of study.
  • Experience in Internal Control, Agency Banking, Electronic Transaction Settlement (VISA, Mastercard, Chargebacks, etc.), Fraud Risk Management, Receivable and Payable GL reconciliation, e-product knowledge, etc.
  • MBA, ACA, ACIB, CISA, and CFE certifications will be an added advantage.
  • A good understanding of PCI DSS.
  • Ability to perform control reviews, carry out complaint/fraud investigations, perform system reviews and Risk Identification and Control, write reports, and have excellent communication skills.
  • Ability to use MS word, MS Excel, MS PowerPoint, SQL, Excellent Communication skills and perfect command of the English language

Method of Application

Qualified and interested candidates should Apply by Clicking the Button below.

Deadline: Not Specified

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